Sara Ellen Jones of Process Renovation professionally managed an inventory and distribution process review of my 6 cafés and central office/warehouse. She efficiently interviewed employees and gathered information, organized it into a process map, analyzed it and developed insightful recommendations. At the conclusion of the project, I enjoyed her team’s clear presentation of the project’s observations and practical next steps. I would engage Process Renovation to complete another project for me. Lauren Klein
Latte Da Cafe, Inc.