Seeing the process underneath the details is a combination of experience, methodology and perspective. All process improvement must be preceded by understanding of the current process.
Landscaping to Process Consulting, I Use the Same Skill!
Landscaping to Process Consulting, I Use the Same Skill! You’re skeptical, I know, but it’s true. When I was selling in my gardening business, I was doing process consulting and I didn’t even know it. In process consulting, when we work with our clients we are walking alongside them guiding, […]
Strategic Messaging Matters
When you hear messaging you might think of texting, email or chat apps. While those are all forms of communication, messaging in the marketing sense is the story you are putting out to the world and what your potential customers, users, volunteers, donors, partners, and more are receiving. Whether or not you are actively cultivating your […]
The Competitive Edge of Continuous Training (in Restaurants)
In the general business world it is becoming more widely known and discussed that continuous professional development is important for a multitude of reasons. Ranging from attracting and retaining great employees to better performance, the gains exceed the costs if it is done right. Unfortunately, there are still a lot of industries that don’t […]
Process Mapping My Health
Nothing like having to record every detail of your activities with consideration of the potential outcomes. When two weeks ago I had a headache and nausea, I thought it was a fluke and would pass. Yet the next day I was persistently frustrated with a strong perfume/chemical smell. Fast forward to two days […]
What is Process Renovation?
It is taking your current process for doing something and helping you make sure it actually fulfills the goals and needs it should be addressing. Whether it is a process built years ago to handle a specific purpose or something that is the way it “has always been done” we […]